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- I have a lovespoon design in mind, can you help?
Please email your idea to me, and we will design a lovespoon for you based on your ideas. There is no extra charge for this service
- Are your Lovespoons mass produced?
No. All Lovespoons are cut out individually, and hand carved – not machine made. Therefore no two lovespoons are ever the same.
- I am not UK based, how do I pay for a Lovespoon?
If you click on the thumbnail of the spoon you are interested in, the “add to cart” option, takes you to the Paypal site where you can pay by credit card securely.
- I am UK based, but do not have a credit card, how can I pay?
UK customers can pay by cheque or postal order. Please make the cheque payable
to Lovespoons Wales, and send to: Lovespoons Wales, 264A Margam Road, Margam,
Port Talbot, West Glamorgan, SA13 2DB. Please remember to add which Lovespoon
you require, your colour choice, your postal address and a contact email
address / phone number.
- If I buy several Lovespoons of the same design, will they be identical?
No. As all lovespoons are hand carved, there will be differences between the Lovespoons, all will be unique.
How long will my Lovespoon take to arrive?
Lovespoons are normally dispatched in 2 - 4 weeks, longer during busy
times. If you need your Lovespoon in a hurry, please email before placing
the order, and we will endeavour to accommodate you.
- What if I am unhappy with the Lovespoon?
In the unlikely event that you are unhappy with your purchase, please email me to arrange a return, and full refund of purchase price. Please note, personalised Lovespoons are non returnable.
- My question has not been answered here, can I email you?
Please feel free to email us at anytime. Emails are usually answered with in 24 hours, but usually a lot sooner.
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